Fulie Energy Pty Ltd (ABN 18 863 282 743) (we, us or our), understands that protecting your personal information is important. This Privacy Policy sets out our commitment to protecting the privacy of personal information provided to us, or collected by us, when interacting with you.

This Privacy Policy was last updated on 4 March 2024.

The information we collect

Personal information is information or an opinion, whether true or not and whether recorded in a material form or not, about an individual who is identified or reasonably identifiable.

The types of personal information we may collect about you include:

• Identity Data including your first name, last name and job title.

• Contact Data including your telephone number, address and email.

• Financial Data including bank account and payment card details (through our third party payment processor, who stores such information and we do not have access to that information).

• Transaction Data including details about payments to you from us and from you to us and other details of products and services you have purchased from us or we have purchased from you.

• Technical and Usage Data when you access any of our websites or platforms, details about your internet protocol (IP) address, login data, browser session and geo-location data, statistics on page views and sessions, device and network information, acquisition sources, search queries and/or browsing behaviour, access and use of our website (including through the use of Internet cookies or analytics), and communications with our website.

• Profile Data including your username and password for Fulie Energy, purchases or orders you have made with us, content you post, send receive and share through our platform, information you have shared with our social media platforms, and support requests you have made.

• Interaction Data including information you provide to us when you participate in any interactive features, including surveys, contests, promotions, activities or events.

• Marketing and Communications Data including your preferences in receiving marketing from us and our third parties and your communication preferences.

• Professional data including where you are a worker of ours or applying for a role with us, your professional history such as your previous positions and professional experience.

• Sensitive information is a sub-set of personal information that is given a higher level of protection. Sensitive information means information relating to your racial or ethnic origin, political opinions, religion, trade union or other professional associations or memberships, philosophical beliefs, sexual orientation or practices, criminal records, health information or biometric information. We do not actively request sensitive information about you. If at any time we need to collect sensitive information about you, unless otherwise permitted by law, we will first obtain your consent and we will only use it as required or authorised by law.

How we collect personal information

We collect personal information in a variety of ways, including:

• when you provide it directly to us, including face-to-face, over the phone, over email, or online;

• when you complete a form, such as registering for any events or newsletters, or responding to surveys;

• when you use any website we operate (including from any analytics and cookie providers or marketing providers. See the “Cookies” section below for more detail on the use of cookies); or

• from publicly available sources.

Why we collect, hold, use and disclose personal information

Personal information: We collect, hold, use and disclose your personal information for the following purposes:

• to enable you to access and use our software, including to provide you with a login;

• to assess whether to take you on as a new client, including to perform fraud and other background checks on you;

• to do business with you, including to provide bespoke development services to you, to onboard you to our Fulie Energy platform, to manage your account with us, and to provide you with our support services;

• to contact and communicate with you about our business, including in response to any support requests you lodge with us or other enquiries you make with us;

• to contact and communicate with you about any enquiries you make with us via any website we operate;

• for internal record keeping, administrative, invoicing and billing purposes;

• for analytics, market research and business development, including to operate and improve our business, associated applications and associated social media platforms;

• for advertising and marketing, including to send you promotional information about our events and experiences and information that we consider may be of interest to you;

• to run promotions, competitions and/or offer additional benefits to you;

• if you have applied for employment with us, to consider your employment application; and

• to comply with our legal obligations or if otherwise required or authorised by law.